INKURE HOTELS AND RESORTS
MIRTH HOTELS AND RESORTS

CUSTOMER CARE EXE

JD of CUSTOMER CARE EXE

1) Attend to Customer enquiries

2) Send details on Whatsapp & Email

3) Follow up

4) Share the prospective leads with the Team leader

5) Smart, Hard & Loyal

6) Coordinate with all departments

7) Provide replies, immediately to all customers

6) Report to General Manager.

Qualification

Experience – 3 years experience in Telecall or Customer care sales, out of which 2 years must be in a single company/Industry continuously.

Industry – Any (Real estate, Insurance, Bank, Automotive will be an added advantage)

Education- Degree or equivalent, Computer Knowledge including Excel & CRM.

Salary Package – ₹. 10,000/- to ₹. 25,000/-

Others – TA, DA

Special –  Incentives  (as per policy) – 10k to 25k.